33 Comments

  1. Hubby had that happen; his dive trip to St. Eustacia was cancelled, the island closed down, etc., etc. The trips is re-scheduled for January (ha!), but the airline charged him $60 to change the ticket, even tho they were SAYING that changes were ‘free’. Their excuse: The price had gone up between the time he called and the time he got someone who knew what was going on.

    Can’t boycott THAT airline, as he already has the tickets; he figured it was better to “lose” $60 than the cost of the entire trip. Which may still happen in January.

  2. In the B&C there might be a submerged joke in “disproportionately”. Since one of the faces mentioned has proportional spacing and the other does not.

  3. I don’t see anything implying the pandemic is over in that Barney&Clyde comic. The second panel implies the opposite, in my opinion.

  4. Yet nobody’s wearing masks. And they do seem to discussing “what we did during” as if it were done.

    Like most comic strips,they’re acknowledging the virus but not fully committing to it.

  5. CIDU Bill, that doesn’t mean the pandemic has ended. It just means they’re Americans.

    Mitch, that is the closest thing I could find to a joke, too, but it’s rather obscure. I think the joke is supposed to be “These f***in’ kids. They sure love their phones”.

    Andréa, we had our Minister of Transport say he won’t force Canadian airlines to give refunds because it might cause them financial hardship. Just in case we forgot who the government really works for. https://nationalpost.com/news/politics/transport-minister-marc-garneau-defends-decision-not-to-force-airlines-to-offer-covid-19-refunds

  6. They’re not wearing masks but Stan now uses a font with more space between characters.

  7. Ooooooh! Olivier, now it makes more sense. A “physical distancing” joke. That joke requires a lot of work and assumes a lot. But I think you’re clever.

  8. Recently one of my kids’ upcoming summer camps was cancelled. They sent me to a page with a multiple choice form asking what I wanted to do with the money I had already paid: (1) convert it to a credit (2) convert it to a donation (3) convert it into a 50% credit and 50% donation or (4) other. I had to select “other,” and type in that I wanted my money refunded. After a few days they contacted me, and said that there was normally a $50 fee for cancellations, but they were generously waiving it (!) – but since they were being so generous, would I be willing to convert that $50 fee into a credit or donation? But they would “understand” if I needed to keep my $50 because of “financial hardship.”

    It’s a nonprofit camp, not an airline, so it’s pretty different. I get that they’re worried about their ability to stay solvent with everything cancelled. But still, it was even quite a bit pushier than other nonprofits have been.

  9. I was going to make a joke about boycotting Azure Air which I assumed was made up for the strip but…. Azure Air exists.

  10. Is it worth mentioning that in the U.S., carriers are legally required to provide refunds, even though a lot are trying not to? Surprised to find consumers better protected here than in Canada for a change.

  11. Yet JetBlue is legally required to refund Ces, so why? I’ll probably never know, since I do not Twitter.

    It took some time, but Air New Zealand did give me a full refund. They didn’t refuse, they were busy.

  12. Phil Smith III, people have been held in Casablanca in spite of their legal rights. Standard corporate stuff. Don’t do what they are legally obligated to do, hoping they can get away with it because taking legal action to force them to do as they are required is difficult and costly.

    Regulations require airlines to refund passengers. The Minister of Transport, however, has suspended parts of the regulations, rather than protecting passengers by forcing airlines to fulfill their obligations. As I said, it shows who they really work for.

  13. SB: Sure. But knowing that they’re obligated is important in trying to get them to act. It’s not the usual “Hey, dummy, you bought the ticket, too bad, sucker”. The usual: polite but firm, escalate, etc. As a friend once put it, “I’m retired and have nothing better than to fight you until you do the right thing”.

  14. woozy: Yeah, that was my point. It was bizarre of them to act as if they were generous by not charging me a cancellation fee when they were then ones that cancelled [*]. Perhaps I should have tried to charge them a $50 cancellation fee!

    [*] To be fair, the facility that they were planning to use cancelled on them, and they likely wouldn’t have been able to have the camp even if the facility let them.

  15. Phil Smith III, if that “I have nothing better to do” extends to sitting on hold for 8 hours because they’ve furloughed almost all their customer service staff, day after day, knock yourself out. Being oligopolists that consider being hated by everyone the normal state of affairs, government or legal action is the only way to move them.

  16. Whaaaat? No geeky pop culture reference from 14-year-old Ted? Surely there’s a scene in one of the 86 Star Wars movies where this very same thing happened!

  17. If he’s mad at Jet Blue, why does he have her slamming Azure Air? There is a real airline called Azur Air, and I thought he just changed one letter for legal reasons. Couldn’t he have called it Jat Bleu or something?

  18. then he probably didn’t realize (nor did his editors) that Azure Airline (a russian airline) actually *does* exist.

  19. Oh, it’s Azur without an E. There also an Azure Aviation Ltd. And Azure Air conditioning. He should have tried a *little* harder.

  20. WW: A local music group did pretty much the same thing, and I don’t blame them. I chose to assign the payment to next season, rather than a refund. They’re rarely sold out, so it won’t cost them anything.

    As for Sally Forth, I gave up on it some months ago, because both adults were getting way too silly, beyond the pale. This one is good, though.

  21. We had a lot of theatre tickets for the last 3/4 of 2020. If it’s a local not-for-profit theatre than sure, I’ll let it ride. If it’s a commercial theatre, then I want my money and I want it now.

  22. Are commercial theaters some how more capable of withstanding a severe financial blow than not-for-profits?

  23. BoiseEd: Not sure what you mean by “pretty much the same thing.” Pretty much every cancelled non-profit has tried to encourage converting payment to donations or credits, and I don’t blame them either. But this camp was by far the pushiest, and I found their claim that they were doing me a favor by not charging me a “cancellation fee” to be particularly silly, and their claim that I could justify getting my own money back if I had “financial hardship” somewhat off-putting.

    I wasn’t particularly unhappy with them, though; I’ve actually signed my kids up with for some online camps with them.

  24. Powers: There are stronger reasons to give a donation to a not-for-profit organization than a for-profit organization.

  25. Old office poster joke: THIS IS A NON-PROFIT ORGANIZATION. UNFORTUNATELY, WE DIDN’T PLAN IT TO BE THAT WAY.

  26. We have reservations for next week at the RV park we go to the most often. We go every year some time around July 4th. We time the trip out so we can go to the Kutztown Folk Festival – crafts and PA Dutch (including other than Amish and Mennonite) culture and generally try not to be in the area or in transit on July 4th. In the earlier years of going there (started in 2011) with the original owner and with the second owner – Hershey – the park would be completely full the entire July 4th period. Therefore and because there are limited number of spaces we know are level (small RV – no auto levelers and I do not like sticking my hands around the tires of a Chevy van with the engine running and the brakes off to stick the leveling blocks under the tires) we always make our reservations for the following July while there. Since some foreign company bought Dutch Wonderland and the RV park from Hershey they have all sorts of new rules that annoy people (polite way to say how people feel about the changes) so park not filled since they are running it – but we don’t want to take chances.

    They are normally open all year (no water 11/1-4/1) but this year closed due to the pandemic and reopened May 21. Robert had me call and double check the cancellation rules – cancel at least 7 days before or lose the one night deposit, but can change to another date with the same deposit within the 7 days. So after discussing the concept of booking for August (is he kidding – we have been out twice since start of March to buy food and he is upset we will need to buy bread next week and will have to go out again) and of booking for next July, I am trying to cancel the reservation before the 7 days – which is tomorrow, Tuesday.

    I called twice and both times got their voice mail and left a message – no call back. I will call again tomorrow. If we get stuck within the 7 days I will book for August and can always cancel that reservation if we need to (found this out once when we had to cancel twice due to illness – in normal years we go there at least 3 times a year).

    Okay in our case we would only be out US$50 or so if we lose the deposit, but – hey – its still $50. I am extremely annoyed that their telephone is no longer answered (since new ownership) and they have to call back and take forever to do so. Last year they took over a local hotel adjacent to the RV park and apparently there are similar problems with their running of same.

Add a Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.